Privacy policy

Privacy & Security PolicyLast modified: December 01, 2019
Healthmeter Services Private Ltd (HSPL) is committed to protecting your privacy. We hold the privacy of your personal information in the highest regard. We have enforced security policies, technology, rules and other precautions to shield your personal information from intruders, unauthorized access, destruction and accidental loss. This Privacy & Security Policy explains how we protect personal information provided through our website through www. (the “Site”) and how we use that information in connection with our service offered through the Site (the “Service”). “Personal information” for purposes of this Policy means information that identifies you, such as your name, address, phone number, email address.

Collecting your information has two types of visitors; registered and unregistered. The unregistered users have limited access to the site compared to registered users. Unregistered users are not required to disclose any personal information. Identification of your referral URL indicates the time, place and date of access, as well as the path to reach our website. All the information derived from the URL is of a non personal nature and cannot be used to identify the user.

It is essential for registered users to provide personal information to facilitate the authentication process and verify the identity of users by their unique username and password. Registration of doctor is manually verified by our authorized representatives and enrolled only after proof of documents is received by HSPL. Until manual verification is complete, doctors have similar access as the registered member. All personal information is password protected for registered users. The website, also contains contact information of doctors and other healthcare service providers. Most of these healthcare service providers are registered users and subject to similar authentication process.

Similar to other commercial Web sites, utilizes a standard technology called "cookies" and web server log files to collect information about how the web site is used. A cookie is a small text file that is placed on your hard disk by a web page server. It provides a convenience feature to save you time by simplifying the site navigation. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you choose to decline cookies, you may not be able to use interactive features of website that depend on cookies. Information gathered through cookies and Web server logs may include the time and date of visits, the pages viewed, time spent on website, and other sites visited before and after

You are in control of your information

  • You have the control to access your personal health information. By default, you are the only user who can view and edit your information. If you choose to, you can share your information with others. Your doctor can view your personal health information only when you provide a unique registration code (sent to you at the time of registration). You can change this code at anytime you want.
  • HSPL will not sell or share your information (identified or un-identified) without your explicit consent, except in the limited situations, such as when HSPL believes it is required to do so by law.
  • You can completely delete your information at any time. Deletion will be initiated immediately, and your information will be purged from your account shortly thereafter. Additional backup copies of deleted information may persist for a short time. Since deleted data will not be restored, you may want to print information before deleting it.
Use of your information

HSPL will use your information to operate and improve its sites and deliver the services or carry out the transactions you have requested. These may include providing you with more effective customer service; displaying content and advertisements that are customized to your interests; performing research and analysis aimed at improving our products, services and technologies. Any personalized information that users provide on discussion forums, blogs, etc. is open to public scrutiny and may be picked up by third parties. We advice users to refrain from disclosing personal details, more than that required for discussion on these forums.

HSPL allies with various healthcare service providers and occasionally hires other companies to provide limited services on our behalf, such as website hosting; packaging, mailing; answering customer questions about products and services; and sending information about our products, special offers, and other new services. If we provide personal information to such companies, we only provide the personal information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using that information for any other purpose. HSPL may disclose personal information if required to do so by law or in the good faith belief that such action is necessary to protect and defend the rights or property of HSPL ; or act in urgent circumstances to protect the personal safety of users or members of the public.

Information collected on the Site may be stored and processed in India. By using the Site, you consent to any such transfer of information outside of your country

Security of your information

HSPL is committed to protecting the security of your personal information. HSPL use the same 128-bit encryption and physical security that banks use. All areas of the site where member data transfer takes place are secured with 128-bit Secure Socket Layer ("SSL") encryption technology. To prevent loss of information, all data is backed up periodically. All the data is stored at three different places across the world to maintain continuity even during accidental loss or damage to it. Our practices are monitored and verified by VeriSign and SSL.

This website generates revenue from advertisements and may contain links to other sites that are not controlled in any way by HSPL. Please be aware when you click on any such links; we are not responsible for the privacy policies of other website not owned by HSPL. Consequently, we strongly suggest that you review the privacy policy of every website you visit, whether or not they are linked to by our own site.

Children or minors (under the age of 18) are not eligible to use our services unsupervised. If you are a minor, you can use this service only in conjunction with permission and guidance from your parents or guardians.

Changes to this Privacy Statement

HSPL welcomes your comments regarding this Privacy and Security statement. If you have questions about this statement or believe that we have not adhered to it, please contact us anytime or write to us at:

Privacy & Security
Healthmeter Services Private Ltd (HSPL),
A-9/Shree Labh Apt; off TPS road,
Borivali (West); Mumbai 400092. INDIA