Privacy policy

Last Revised Date :- August 08, 2024

At Healthmeter Services Private Ltd (HSPL), safeguarding your privacy is our utmost priority. We hold your personal information in the highest regard and have implemented robust security measures to protect it from unauthorized access, misuse, destruction, and accidental loss. This Privacy Policy outlines our practices regarding the collection, use, and protection of personal information gathered through our website, www.myhealthmeter.com (referred to as the “Site”), and how we utilize this information in connection with the services offered through the Site (referred to as the “Service”). For the purpose of this Policy, "personal information" refers to data that can identify you, such as your name, address, phone number, or email address.

Collecting Your Information

www.myhealthmeter.com caters to two types of visitors: registered and unregistered. Unregistered users enjoy limited access to the site compared to registered users. Unregistered users are not obligated to disclose any personal information. The identification of your referral URL allows us to capture data such as the time, location, and date of access, as well as the path taken to reach our website. All information derived from the URL is non-personal in nature and cannot be used to identify individual users.

Registered users are required to provide personal information to facilitate the authentication process and verify their identity using a unique username and password. The registration of healthcare professionals undergoes manual verification by our authorized representatives and is approved only upon submission of valid documentation to HSPL. Until manual verification is complete, healthcare professionals have similar access to the site as registered members. All personal information is password-protected for registered users. The website, www.myhealthmeter.com, also contains contact information of healthcare providers, most of whom are registered users subject to similar authentication processes.

Similar to other commercial websites, www.myhealthmeter.com employs cookies and web server log files to gather information about how the site is used. Cookies, small text files placed on your hard disk by a web page server, enhance user experience by simplifying site navigation. While most web browsers automatically accept cookies, users have the option to modify their browser settings to decline them. However, declining cookies may limit access to interactive features of the website. Information obtained through cookies and web server logs may include visit timestamps, viewed pages, duration of visit, and websites visited before and after myHealthmeter.com.

You're in Control of Your Information

You maintain control over your personal health information. By default, you are the sole user authorized to view and edit your information. If desired, you can share your information with others. Your healthcare provider can access your personal health information only when you provide a unique registration code, which is sent to you upon registration. You have the freedom to change this code at any time.

HSPL will not sell or share your information, whether identified or unidentified, without your explicit consent, except in limited circumstances, such as when required by law. You have the option to completely delete your information at any time. Deletion requests are processed immediately, and your information is purged from your account shortly thereafter. However, please note that backup copies of deleted information may persist temporarily. As deleted data cannot be restored, we recommend printing information before deletion.

Use of Your Information

HSPL utilizes your information to operate and enhance its website, deliver requested services, and conduct necessary transactions. These activities may include providing more effective customer service, customizing content and advertisements to match your interests, and conducting research and analysis to improve our products, services, and technologies. Any personalized information shared on discussion forums or blogs is publicly accessible and may be viewed by third parties. We advise users to exercise caution and refrain from disclosing excessive personal details on these platforms.

HSPL collaborates with various healthcare service providers and may engage other companies to provide limited services on our behalf, such as website hosting, packaging, mailing, and customer support. If personal information is shared with such companies, only the necessary details required to deliver the service are provided. These companies are obligated to maintain the confidentiality of the information and are prohibited from using it for any other purpose. HSPL may disclose personal information when required by law or in good faith to protect and defend its rights or property, or in urgent circumstances to safeguard the personal safety of users or the public.

Information collected on the Site may be stored and processed in India. By using the Site, you consent to the transfer of your information outside of your country.

Security of Your Information

HSPL is dedicated to safeguarding the security of your personal information. We employ 128-bit encryption and physical security measures akin to those used by banks. All areas of the site facilitating member data transfer are secured with 128-bit Secure Socket Layer (SSL) encryption technology. To prevent data loss, regular backups are performed. Data is stored across three different locations worldwide to ensure continuity in the event of accidental loss or damage. Our security practices are monitored and verified by VeriSign and SSL.

This website generates revenue through advertisements and may contain links to other sites not controlled by HSPL. Clicking on such links redirects you to websites with their own privacy policies, for which HSPL is not responsible. Therefore, we recommend reviewing the privacy policy of every website visited, whether linked to our site or not.

Children or minors (under the age of 18) are not eligible to use our services unsupervised. If you are a minor, you may only use this service under the supervision and with the guidance of your parents or guardians.

Changes to this Privacy Statement

HSPL welcomes your comments regarding this Privacy and Security statement. If you have questions about this statement or believe that we have not adhered to it, please contact us anytime or write to us at:

Privacy & Security Healthmeter Services Private Ltd (HSPL),
Techno It Park, 610, New Link Rd,
next to Eskay Resort, Eksar Village, Eksar,
Borivali West, Mumbai, Maharashtra 400092